Patron Health & Safety

Patron Health and Safety - TPAC and HCA Healthcare/TriStar Health

New Health & Safety Measures

As we return from an extended intermission, our top priority is ensuring the more than 450,000 patrons, students, and teachers we serve each year can have complete confidence to enjoy meaningful and safe experiences with the arts.

Health and safety guidelines are changing. We’re working with HCA Healthcare/TriStar Health and our touring Broadway community to help ensure our performers, staff, and you can safely return to the incomparable excitement of live performances. Updates to our reopening protocols will be posted here as more people in our community are vaccinated and the situation improves. Currently, TPAC recommends that guests wear a mask, but it is not required at this time. If a Broadway touring production requires guests to wear a mask, we will communicate that change to ticket buyers in advance.

Here are a few things to expect during your upcoming experiences at TPAC:

face mask
  • We recommend patrons wear a mask, but it is not required.
  • Although our continental seating does not allow for social distancing during Broadway engagements, we will encourage social distancing in restrooms, elevators, and other public areas where appropriate.
clean hands
  • Touchless hand sanitizer stations will be available throughout the building.
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  • When feasible, we’ll provide a touchless environment in restrooms, concessions, merchandise, and Box Office.

Other changes behind the scenes include:

bucket with cleaning tools
  • Enhanced hygiene, sanitation, and cleaning protocols according to CDC and industry standards.
fan blades
  • Updated air filtration systems to improve ventilation in public spaces and backstage.
hand with a safety checkmark
  • Sanitization of high-touch surfaces.
medical cross symbol
  • Wellness screenings may be required prior to admittance with sick or symptomatic patrons not admitted.

In addition to wearing a mask when social distancing is difficult, you can further minimize risk by:

  • Washing your hands often with soap and water for 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer
  • Avoiding touching your eyes, nose, and mouth with unwashed hands
  • Avoiding close contact with people who are ill
  • Staying home when you are ill
  • Practicing good respiratory etiquette and cover your mouth and nose when coughing or sneezing
  • If using a tissue, immediately throwing the tissue in the garbage and washing your hands

Our Commitment to Safety

The reopening protocols listed above are designed to protect the health and safety of our artists, patrons, educators, students, staff, and volunteers. All visitors must follow TPAC’s health and safety protocols. These guidelines were developed from recommendations by the Centers for Disease Control and Prevention (CDC), the Occupational Safety & Health Administration (OSHA), local health officials, and TPAC’s official health and safety partner, HCA Healthcare/TriStar Health, and may be modified according to current public health and government directives. By visiting TPAC, you voluntarily assume all risks of exposure to COVID-19 and other communicable diseases. We encourage all TPAC guests to take precautions, as recommended by the CDC, to protect themselves and others in public spaces. Please help keep each other safe.